Terms of Service

1. Account Registration

To use the Service, you must create an account using a supported authentication method (Manus OAuth or Apple Sign-In). You are responsible for maintaining the security of your account and for all activities that occur under your account. You must be at least 13 years old to use the Service.

2. Use of the Service

The Service is designed for personal home maintenance management. You agree to use the Service only for its intended purpose and not to upload content that is illegal, harmful, threatening, abusive, or otherwise objectionable; attempt to gain unauthorized access to other users' accounts or data; use the Service to store or distribute malware; interfere with or disrupt the Service or its infrastructure; use automated systems (bots, scrapers) to access the Service without permission; or resell or redistribute the Service without authorization.

3. Subscriptions and Billing

Free Tier

The free tier provides limited access to the Service at no cost. Free tier limits (tasks, AI scans, properties) may be adjusted with reasonable notice.

Plus Subscription

The Plus subscription is available as a monthly ($5.99/month) or annual ($49/year) plan, billed through Google Play or the Apple App Store. Prices are in USD and may vary by region.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. You will receive a reminder before annual renewals. Renewal is charged at the then-current subscription price.

Cancellation

You may cancel your subscription at any time through your device's app store settings. Upon cancellation, you retain access to Plus features until the end of your current billing period. After that, your account reverts to the free tier. Your data is not deleted upon downgrade — it remains accessible within free-tier limits.

Refunds

Refund requests are handled by the respective app store (Google Play or Apple) per their refund policies. We do not process refunds directly.

4. Your Content

You retain ownership of all content you upload to the Service (photos, text, documents). By uploading content, you grant us a limited license to store, process, and display that content solely to provide the Service to you and your invited household members. You are responsible for ensuring you have the right to upload any content you submit. We may remove content that violates these Terms or applicable law.

5. AI-Powered Features

The Service includes AI-powered features (photo task creation, receipt extraction, suggestions). These features are provided "as is" and may occasionally produce inaccurate results. You are responsible for reviewing and verifying AI-generated suggestions before acting on them. AI features are subject to usage limits based on your subscription tier.

6. Household Sharing

You may invite other users to access your property data. You are responsible for managing who has access to your properties. All household members can view and modify shared property data (tasks, contacts, costs). You may remove members at any time.

7. Data Export and Portability

Plus subscribers can export their maintenance history, tasks, and cost records in PDF and CSV formats. Free-tier users may request a data export by contacting support. We aim to fulfill export requests within 7 business days.

8. Account Deletion

You may delete your account at any time through the app or web dashboard. Account deletion is permanent and irreversible. All your data, including tasks, images, contacts, and cost records, will be permanently removed. See our Privacy Policy for full details on data deletion.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience outages. We will make reasonable efforts to notify users of planned downtime in advance.

10. Limitation of Liability

To the maximum extent permitted by law, HomeTend shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim. The Service is a maintenance tracking tool, not a substitute for professional home inspection, repair, or safety assessment. We are not responsible for any property damage, personal injury, or other harm resulting from maintenance decisions made using the Service.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and, for significant changes, via in-app notification or email. Continued use of the Service after changes constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

14. Contact Us

If you have questions about these Terms, contact us at support@hometend.co.